We want you to love your BeeBright Kids printables. If something isn’t right, here’s exactly how refunds work.
7-day money-back promise
If you’re not happy with your purchase, email us within 7 days of the purchase date and we’ll refund you in full. You don’t need to give a reason, though we’d love to hear how we can improve.
How to request a refund
- Email support@productnext.digital within 7 days of your purchase.
- Include the email address you used at checkout and your order number (it’s in your receipt email).
- We’ll confirm your refund within 2 business days.
When you’ll get your money back
Refunds go back to your original payment method (card or PayPal). Depending on your bank or PayPal, it can take 5–10 business days for the money to appear in your account.
After 7 days
Because our products are digital downloads that can’t be returned, we can’t offer refunds after the 7-day window.
Before you ask for a refund
Many problems are quick to fix, so please contact us first if:
- You can’t find or open your download.
- Pages print too small, too large, or cut off at the edges.
- You accidentally bought the same product twice (we’ll refund the duplicate, even after 7 days).
Fair use
We may decline refund requests that show clear abuse, such as repeated purchases and refunds of the same product.